Carpet cleaning professionals work on helping their customers keep their floors in good condition. Some carpet cleaning businesses believe in maximizing their income by not sharing as much of their knowledge with their customers. It’s good business to build strong relationships with your clients and have them as loyal, returning customers for a long-term future.
Helping your customers keep their floors clean is a top priority, so a little extra education helps them as well as helps you. Who knows what’s involved in keeping a carpet clean? Quick reaction to spills, the frequency of vacuuming and when to call a professional are some aspects of floor care. The more the customer knows, the easier your cleaning job is when called to provide a service. Don’t think of it as a loss of income, but rather a very good relationship exercise in which your services and help are passed on by word of mouth – the best reference you can get.
Here’s a few tips that you can pass on to your customers.